Customer Support
We're here to help you 24/7. Get assistance with your account, gaming, or any questions you may have.
How to Reach Us
Live Chat
Get instant help through our live chat feature available 24/7 on our platform. Click the chat icon in the bottom right corner to start a conversation with our support team.
Email Support
Send us an email at [email protected] and we'll respond within 2-4 hours during business hours. For urgent matters, please use live chat or phone support.
Phone Support
Call us at +91-8000000000 for immediate assistance. Our phone support is available 24/7 for account-related issues and technical support.
Help Center
Browse our comprehensive FAQ section and help articles to find answers to common questions about our platform, games, and services.
Frequently Asked Questions
To reset your password, click on "Forgot Password" on the login page, enter your registered mobile number, and follow the instructions sent via SMS. You'll receive a secure link to create a new password.
Most withdrawals are processed within 2-5 minutes. If your withdrawal is taking longer, it may be due to additional verification requirements or bank processing delays. Contact our support team for specific assistance.
Account verification is required for withdrawals. Upload a clear photo of your government-issued ID and a selfie through your account settings. Our team will review and approve your documents within 24 hours.
If you're unable to access your account, try resetting your password first. If the issue persists, contact our support team immediately with your registered mobile number and email address for assistance.
You can set deposit limits, session time limits, and cooling-off periods through your account settings. Navigate to "Responsible Gaming" in your account dashboard to configure these settings.
Support Availability
24/7 Support Channels
Our live chat and phone support are available 24 hours a day, 7 days a week, including weekends and holidays. This ensures you can get help whenever you need it, regardless of the time or day.
Email Response Times
Email support responses are typically provided within 2-4 hours during business hours (9 AM to 9 PM IST) and within 12 hours during off-hours. For urgent matters, we recommend using live chat or phone support.
Specialized Support
We have specialized support teams for different types of inquiries:
- Technical Support: For platform issues, login problems, and technical difficulties
- Account Support: For account verification, password resets, and profile updates
- Financial Support: For deposits, withdrawals, and payment-related queries
- Gaming Support: For game rules, tournament information, and gameplay assistance
Self-Service Options
Account Management
Many common tasks can be completed through your account dashboard, including updating personal information, changing passwords, viewing transaction history, and setting up responsible gaming limits.
Help Articles
Our comprehensive help center contains detailed articles covering topics such as account setup, game rules, payment methods, responsible gaming, and troubleshooting common issues.
Video Tutorials
We provide step-by-step video tutorials for common tasks like account verification, making deposits, requesting withdrawals, and using our mobile platform.
Need Help Right Now?
Don't wait! Our support team is standing by to assist you with any questions or issues you may have. Choose the most convenient way to reach us.